- Deploying across a team?
Enterprise call clarity. Entry-level price.
Poly (Plantronics) Blackwire C3220 Stereo USB Headset
Ordering 10 or more? See volume pricing ↓
The Blackwire C3220 gives every seat in your organisation a noise-canceling mic, hi-fi stereo audio, and plug-and-play USB reliability — without the per-unit cost that kills a hardware budget.
No drivers. No pairing. No dropped connections. It just works.
- Flexible noise-canceling boom mic isolates the speaker's voice
- USB-A or USB-C, plug-and-play on Windows & macOS — zero drivers
- Works with Microsoft Teams, Zoom, Cisco and most UC/softphone platforms
- Inline mute/volume controls with an LED mute indicator
Connector
- USB-A (Rs 8,900)
- USB-C (Rs 9,400)
In stock — ships within 1–2 business days · Ships direct to remote/work-from-home addresses
- Manufacturer warranty
- 30-day returns
- Dedicated business support
- Secure checkout
The problem
Cheap headsets are the most expensive thing on your floor
A support rep on a budget headset takes forty calls a day. On every one of them, the customer hears a little less clearly than they should. Ask them to repeat. Ask you to repeat.
*Illustrative estimate: 40 calls/day × 15 seconds × 5 days/week × 48 weeks/year ≈ 40 hours. Recalculate against your own call volume.
And it doesn’t stop at handle time
- Support tickets. Consumer headsets need drivers, fail on updates, and generate a steady drip of tickets your IT team shouldn't be fielding.
- Bluetooth roulette. Wireless is great — until a headset won't pair five minutes before a client call, or drops mid-conversation with no warning.
- Replacement cycles. Plastic headbands crack. You budget for a three-year deployment and replace half the fleet in eighteen months.
- Agent fatigue. By hour six, an uncomfortable headset isn't just annoying — it measurably degrades performance for the rest of the shift.
At the other end, premium wireless headsets are genuinely excellent — and genuinely overspecified for a fixed desk position where the agent doesn’t move. You’re paying for a battery, a base station and a wireless radio that a deskbound seat will never use. The Blackwire C3220 sits exactly where most seats actually need to be: professional-grade voice quality, wired reliability that can’t drop or fail to pair, comfort built for a full shift, and a price that makes equipping fifty seats a rounding error instead of a capital request.
Why it works
Five details that add up to a call that just works
They hear your agent. Not your floor.
The flexible noise-canceling boom mic isolates the speaker's voice and filters out surrounding room noise — the adjacent desk, the AC unit, the dog in a home office.
Why it matters: customers stop asking people to repeat themselves — measurable handle-time reduction.
Zero setup. Zero tickets.
Plug in the USB connector — USB-A or USB-C — and it works. No drivers to install, no software to push, no pairing sequence to walk a new hire through.
Why it matters: a new starter is on calls in under a minute, and your IT team doesn't get a ticket.
Rich stereo audio. Protected hearing.
Hi-fi stereo drivers handle voice and media equally well, with Dynamic EQ tuned for speech on calls and full-range for training video. Poly SoundGuard protects against sudden acoustic shocks.
Why it matters: for staff wearing a headset 30+ hours a week, hearing protection is a duty-of-care requirement.
Control without leaving the conversation.
Inline controls put answer/end, volume, and mute directly at hand, with visual indicator lights confirming status at a glance.
Why it matters: the mute light alone prevents the single most common — and most embarrassing — call mistake there is.
Built for the full shift.
A lightweight, reinforced headband and soft ear cushions distribute weight evenly across an 8-hour day. Light enough to forget, sturdy enough to survive being pulled on and off a dozen times a day.
Why it matters: comfort in hour seven is what separates a headset that gets worn from one left in a drawer.
For IT buyers & operations managers
Deployment should be the easy part
No drivers, no images, no software push.
USB HID standard — works out of the box on Windows and macOS. Nothing to add to your build.
Ship-and-go for remote teams.
Send the unit direct to a home address. The employee plugs it in and is working — no remote troubleshooting session required.
Platform compatibility.
Works with Microsoft Teams, Zoom, Cisco and most leading UC/softphone platforms.
Predictable replacement cycles.
Built to Poly's commercial durability standards, not consumer ones — fewer mid-cycle replacements, cleaner asset planning.
Volume pricing.
Tiered pricing from 10 units — see the table, or request a custom quote for 50+.
Procurement-friendly.
Poly is an established standard in enterprise communications — no justification memo required.
Volume pricing
Per-unit price, USB-A. Quotes returned within 1 business day.
| 1–9 units | Rs 8,900 / unit |
|---|---|
| 10–24 units | Rs 8,400 / unit |
| 25–49 units | Rs 7,900 / unit |
| 50+ units | Custom quote — request below |
Full specifications
| Connectivity | USB-A or USB-C (model dependent) |
|---|---|
| Wearing style | Stereo, over-the-head, binaural |
| Microphone | Flexible noise-canceling boom |
| Audio | Hi-fi stereo with Dynamic EQ |
| Hearing protection | Poly SoundGuard — acoustic shock protection |
| Controls | Inline answer/end, volume, mute with LED indicator |
| Headband | Lightweight, reinforced, fully adjustable |
| Ear cushions | Soft, designed for extended wear |
| Platform support | Windows, macOS — no drivers required |
| UC compatibility | Microsoft Teams, Zoom, Cisco & leading softphones |
| Weight | ~89 g (headset only) |
| Warranty | 2-year manufacturer warranty |
Trusted by support, sales and remote teams
4.7
From 1,180 verified buyers
Poly — 60+ years in enterprise audio
Manufacturer warranty
30-day returns
Volume pricing available
Dedicated business account support
Secure checkout
Frequently asked questions
The highest-ROI line item in your hardware budget
Every conversation your business has travels through a headset
It determines whether your team sounds credible or amateur, whether calls run five minutes or eight, and whether your best agent is still sharp at 4 PM. Spend three times as much and get marginally better — or equip every seat with professional-grade audio at a price that doesn’t require a business case.
30-day returns · Manufacturer warranty · Business accounts welcome · Ships within 2–3 business days
Deploying across a team?
Tell us how many seats you’re equipping and our business team will send tiered pricing within 1 business day.
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